First Grade Auto LLC
Effective Date: 10/16/2024
First Grade Auto Parts, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website at www.firstgradeauto.com. By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our services:
a) Personal Information
Personal information is information that can identify you as an individual. We collect this information when you:
- Create an account on our Site
- Place an order for auto parts
- Subscribe to our newsletter
- Contact us via email, phone, or contact forms
The types of personal information we collect include:
- Name
- Email address
- Postal address
- Phone number
- Payment information (e.g., credit/debit card details)
- Shipping address
b) Non-Personal Information
Non-personal information refers to data that does not personally identify you. This may include:
- Browser type
- IP address
- Device information
- Usage data, such as pages visited, time spent on the Site, and other browsing activities
We may use cookies, web beacons, or similar technologies to collect this information.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you about your orders, products, and services
- Improve our Site, products, and services
- Send promotional materials, updates, and newsletters (you may opt out at any time)
- Provide customer support
- Prevent fraud and ensure the security of the Site
- Comply with legal obligations
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except as outlined below:
- Service Providers: We may share your information with third-party service providers who assist us in operating our Site and conducting our business (e.g., payment processors, shipping companies, marketing services). These service providers are authorized to use your information only as necessary to provide their services.
- Legal Requirements: We may disclose your personal information when required by law or in response to valid legal requests by public authorities (e.g., subpoenas or government regulations)
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Security of Your Information
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
5. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once it is no longer needed, we will securely delete or anonymize the data.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You may access and update your personal information by logging into your account or contacting us.
- Opt-Out: You can opt out of receiving marketing communications from us by clicking the unsubscribe link in our emails or contacting us directly.
- Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
7. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our Site. Cookies are small text files stored on your device that allow us to recognize your browser and collect usage data. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use some features of the Site.
8. Children’s Privacy
Our Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our Site, and the effective date will be revised accordingly. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at: [email protected]