We’re passionate about cars, just like you. Whether you’re maintaining a classic car, upgrading a sports model, or just keeping your family vehicle in peak condition, we’re here to support you every step of the way. Our community of automotive enthusiasts is growing every day, and we invite you to join us by following our blog and social media channels for the latest news, tutorials, and product reviews

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Warranties

We stand by the quality of our products, offering the following warranty coverage for your peace of mind:

  • Non-Freight Items : All non-freight items come with a 30-day warranty from the date of purchase. If you encounter any issues within this period, please contact us for assistance.
  • Freight Items : For freight items (such as engines, transmissions, or larger parts), we provide a 90-day warranty. This warranty covers any defects in material or workmanship.

Please note that our warranty does not cover damages caused by improper installation, misuse, or accidents.

Return Policy

We want you to be completely satisfied with your purchase. If for any reason you need to return an item, our return policy is as follows:

  • Returns must be initiated within 30 days from the invoice date.
  • Items must be in their original condition and packaging, along with the original invoice.
  • A restocking fee may apply for certain returns, depending on the condition of the returned item and the reason for the return.

To begin the return process, please contact our customer support team, and they will guide you through the necessary steps. Refunds or exchanges will be processed once the returned item is received and inspected.

Shipping and Handling

Please note that shipping and handling charges are non-refundable unless the return is due to an error on our part (e.g., incorrect or defective item). Customers are responsible for return shipping costs, except in the case of a warranty claim.

Contact Us

Got questions? Need help finding a specific part? We’re here for you. Contact us via phone or email, and our customer service team will get back to you promptly. At First Grade Auto Parts, customer satisfaction is our top priority, and we’re committed to exceeding your expectations at every turn.

Phone: (877)-787-4730
Email: [email protected]
Location: 3212, Peachtree Lane, Plano, Texas 75074 

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